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Support
Guides & Tutorials
Getting Started
Mango Voice
Users
Phone Numbers
Roles and Permissions
Extensions
Devices
Switchboard
More Features
Guides & Tutorials
Conference Rooms
Extensions
Call Logs
Switchboard Guide
Call Queues
Sound Clips
Schedules
Voicemail
Ring Groups
Faxing
Directories
Locations
Music On Hold
Paging
Intercom
Mobile App
Call Forwarding
Reports
Parking Lot
Presence Lights
Mango Webphone
FAQ
Network Readiness
Developer Resources
Integration Platform
Integration FAQs
Troubleshooting
Phones & Devices
Do Not Disturb
SIP ALG
Devices
Local Presence
Voice
Mobile Application
Getting Started with Mobile
Phone
Contacts
Internal Knowledgebase
Device Management
Integrations
Dental
Web App
Web App - Basics
Web App - Texting Tab
Web App - Phone Tab
Web App - Voicemail Tab
Web App - Fax Tab
Guides & Tutorials
E911 - Copied
Today is a holiday, why are my phones still ringing? - Copied
How to Download and Run AnyDesk - Copied
Welcome to Mango Voice - Copied
SMS / MMS - Copied
Port a Number - Copied
Conference Rooms
Conference Room Overview - Copied
Create a Conference Room - Copied
Edit an Existing Conference Room
Delete a Conference Room
Conference Control Keys
Toggle Conference PIN Requirement
See more
Extensions
What Causes a Failed Call to My Number? - Copied
Edit an Extension - Copied
External Caller ID - Copied
Extension Overview - Copied
Call Logs
Call Logs - Copied
Switchboard Guide
Using the switchboard to filter SPAM calls - Copied
Setting up an Auto Attendant - Copied
Using The Mango Voice Switchboard - Copied
Switchboard Key Concepts - Copied
Transfer and Continue - Copied
Transfer - Copied
Auto Attendant - Copied
External Transfer - Copied
Leave Voicemail - Copied
Schedule - Copied
Day/Night Mode - Copied
Dial By Name - Copied
Sound Clip - Copied
Wait - Copied
Hang Up
Jump to Switchboard - Copied
Conference Room - Copied
Queue - Copied
Call Distribution - Copied
Custom Caller ID - Copied
Webhook - Copied
Interactive Webhook - Copied
Fax Detect - Copied
SMS Notification - Copied
See more
Call Queues
Place a Queue in a Switchboard - Copied
Open the Call Center - Copied
What does it mean when a call queue agent is On Break? - Copied
Select or Add a New Call Queue - Copied
Call Queue FAQs - Copied
Call Queue Setup - Copied
Call Queues Overview - Copied
Queue Dashboard Overview - Copied
See more
Sound Clips
How to record sound clips using AWS Polly - Copied
Assign a Sound Clip to a Voicemail Greeting - Copied
Dynamic Sound Clip Recording - Copied
How Do I Record a New Sound Clip? - Copied
Schedules
It's July 3rd, Why Are My Phones Turned Off? How Can I Turn Them Back On? - Copied
Create a Custom Holiday - Copied
Create a Schedule - Copied
Voicemail
Multi-Voicemail Greetings - Copied
Sending a Call to Voicemail - Copied
Private or Shared Voicemail - Copied
Access Shared Voicemail on Webphone - Copied
Access Voicemail on Webphone - Copied
How to Transfer Voicemails - Copied
Access Shared Voicemail on Mobile - Copied
How Do I Change My Voicemail Password on My Phone? - Copied
Accessing Voicemail on Mobile - Copied
Change Voicemail Password in the Admin Portal - Copied
How to Set Up a Shared Voicemail - Copied
Send Voicemail Recordings to Email - Copied
How to access Voicemails Remotely - Copied
Access Voicemail on Desk Phone - Copied
How do I change my voicemail greeting over the phone? - Copied
Setting up Voicemail on the Phone - Copied
Voicemail Overview - Copied
See more
Ring Groups
Create a Ring Group - Copied
Ring Group Strategies
Manage a Ring Group - Copied
How to Put Your Cell Phone in a Ring Group - Copied
Delete a Ring Group
See more
Faxing
Send fax via Email (Email to Fax) - Copied
Virtual Fax Overview - Copied
Create a Virtual Fax for Inbound Faxes - Copied
Delete a Virtual Fax - Copied
Directories
Directory Overview - Copied
Locations
Locations Overview - Copied
Music On Hold
Custom Music On Hold Streams - Copied
Create a Music On Hold Playlist - Copied
Paging
Paging Overview - Copied
Intercom
2-Way Intercom Overview - Copied
Mobile App
Enable an Extension's Mobility Access - Copied
Call Forwarding
How to Forward Phone Calls (Call Forwarding) - Copied
Reports
Reports Overview - Copied
Parking Lot
Parking Lot FAQ - Copied
Parking Lot Overview - Copied
Presence Lights
Presence Lights - Copied
Mango Webphone
Adding Buttons to The Mango Webphone - Copied