How to Send a Fax with Mango Voice

2 min. readlast update: 04.29.2024

How to send a fax, and how to tell if your fax has been sent or not

 

Embedded Video : https://youtu.be/hrBthVYzP5w


How to Send a Fax with Mango's Web App

 

These steps follow what is done in the video. 

  • If you haven't already done so, make sure you're logged into the WebApp, you have an internet connection, and your file is smaller than 5 megabytes.
  • On the left side, click on the Compose Fax icon. 
  •  An overlay will come over your screen, and on top of that a box will appear saying 'New Fax'. This is called the New Fax Modal. In the New Fax Modal, enter in. your fax number, and the number you're faxing to.
  • You can drag and drop the fax or click the box and you'll be able to select your file. 
    • If your file is in the correct format, and 5 megabytes or less, it will upload.
      • The supported formats for Fax are: 

        • .png
        • .jpeg
        • .jpg
        • .pdf
        • .csv
        • .txt
        • .gif
  • Click on 'Send Fax'
  • A box will appear in the upper right of the screen letting you know that your fax as been queued. 
  • Queued means that there's a number of faxes going in and out of the Mango system and that your fax is queued up to be sent out.

Fax via email:

  • Make sure If your email address is set up to send faxes with Mango Voice, 
    • If you're not sure, contact mango support to verify by calling 435GoMango
  • Compose an email to the number you're faxing @ faxmango.com
    • Example: 5555555555@faxmango.com
  • Attach the file you're faxing and send the email.
  • That's it! Enjoy faxing! 
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