How to Create and Edit a Ring Group

Ring groups are an option that allow a group of extensions to be rung at the same time. 

Note: Ring Groups can be created and managed with Administrator roles or higher.

Create a Ring Group

• Login to app.mangovoice.com as an Admin user
• Select Admin on the bottom left corner of the page
  
• Select Extensions
  
• Select Ring Groups
  
• By default, the 200 series is applied to the Name and Number fields. If adding a second Ring Group, the next in sequence is automatically assigned. This can be modified.
• Enter the desired information. Defaults are set for your convenience.
• When done, click the blue Create Ring Group button
  

Edit a Ring Group

Navigate to Extensions > Ring Groups > Click the Ring Group you want to edit.

• Add extensions to the Ring Group by clicking the Add button next to the appropriate extension.
• Remove extensions from the Ring Group by clicking the red Remove button next to the appropriate extension.
  
• Click Update Ring Group when you’re done.

Now you’re ready to use your Ring Group in your Switchboard.