Wait- Switchboard Object

1 min. readlast update: 04.25.2024

wait_SBO

Options

  • Adjust the Duration, which is in seconds, to delay the flow of the call

  • Select the Ring During Wait option to have the caller hear ringing while in the wait object.

Use Cases

FAQs

Q: Does Ring During Wait mean it will ring on the outgoing call side or incoming call side?

A: The Ring During Wait plays a ringtone to the caller while waiting for the phone to be answered.

Pointers

  • Be sure to select the Ring During Wait feature if you want the caller to hear ringing on their end during the wait.

  • When Ring During Wait is not selected, the caller will not hear ringing and may think the call has been disconnected. 

 

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