Voicemail Transcription Webhook

1 min. readlast update: 12.19.2024

Example

{
  "id": "4ecb2116-8989-4651-a84b-e37ccf51507d",
  "event_originated_at": 1734634109,
  "webhook_sent_at": 1734634109,
  "type": "voicemail.transcribed",
  "payload": {
    "pbx_uuid": "7bde05d8-5267-0b7c-5a87-514697037406",
    "call_main_uuid": "4e3f600c-d1ca-4a86-940d-9f89ff8c7167",
    "extension_uuid": "A27e162110d0A05Da2Da",
    "extension_name": "Front Desk 2",
    "extension_number": "102",
    "created_at": 1734634082,
    "transcript_created_at": 1734634106,
    "transcription": "Hello, I'm trying to reschedule my upcoming appointment. Please call me back, thank you."
  }
}

Notes

  • This will not be available until some time in January 2025.
  • We are adding a "transcription" field to the existing voicemail.transcribed webhook. So now the webhook will include the transcription instead of only notifying you that it was transcribed. 
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