Understanding DND - Do not Disturb

The Do Not Disturb feature allows a user to block the phone from receiving calls. The user may make outgoing calls from a phone in Do Not Disturb mode.

  • If a DND extension is in a Ring Group, it will be excluded.
  • If a call is transferred to a DND device it will be sent directly to voicemail
  • If an inbound call is routed to a DND device the call will be sent directly to voicemail.

Conceptually, putting your phone on DND is the same as disconnecting it from Mango.

Toggle Do Not Disturb Mode

  • From any valid extension, press the DND option.

Yealink DND