Understanding DND - Do not Disturb

Solid Orange Lights on Line 1 and 2

The Do Not Disturb feature allows a user to block the phone from receiving calls. The user may make outgoing calls from a phone in Do Not Disturb mode.

• If a DND extension is in a Ring Group, it will be excluded.
• If a call is transferred to a DND device it will be sent directly to voicemail
• If an inbound call is routed to a DND device the call will be sent directly to voicemail.

Conceptually, putting your phone on DND is the same as disconnecting it from Mango.

Toggle Do Not Disturb Mode

• From any valid extension, press the DND option.

Troubleshooting Solid Orange Line Lights -

• Emeregency DND Forwarding is on
  
• Turn it off