Troubleshooting Integrations with Webhooks

Webhooks

Goto PBX:

 

  • Integrations
  • Custom Webhook for Mango Events v2.0
  • Goto https://webhook.site/
  • Put in required info to test webhooks are working
  • RemoteID - whateverfloatsyourboat
  • CallbackURL is generated from webhook.site
  • event selectors: Call Log and Line Extension State
  • test call
  • check webhook.site
  • Events should be emitted here if webhooks are working correctly
  • refresh to make sure

 

  • Escalate to Dev
  • Need AWS Creds - will watch logs

  • aws logs tail /ecs/prod-worker__webhook-lineextensionstate --filter-pattern="oryx" --follow

TURN OFF INTEGRATION WHEN TESTING COMPLETED!

Be aware that webhook.site urls expire after a period of time, or after the allowed request limit has been reached. After either limit is reached, these urls will return a 4xx error, which will have a detrimental effect on the delivery of events to live integrations.

Once you have confirmed webhook event(s) are working as expected, you must disable the “Webhooks v2” integration.