Send a Fax in the Admin Portal

Mango Voice provides businesses with an easy way to send faxes via the admin portal. Create a fax by following the steps below. 

Note: In order to send a fax, you must first have a fax number. Users must have at least the Portal Restricted role to send a fax.

  • Select Faxes from the left side menu
  • Select the blue "+ New Fax" button
  • Select the number to send the fax from
    • The "My Numbers" section on the left side menu will populate the Fax From Number dropdown
  • Enter in a fax number to send the fax to
  • Send Email will send a fax status confirmation email to the entered email address
  • Upload files to fax by either dragging and dropping into the window or clicking the Document upload box

Note: Please allow a few minutes for the fax status to be displayed in the "My Faxes" screen after faxing.

Faxing Multiple PDF's / Cover Letter 

  • Goto
  • Add Cover Letter or initial fax and select Merge
  • Add all other PDF's
  • Once you merge make sure the file size is less than 5MB