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      Schedule

      schedule_SBO

      Route calls based on your company's business hours. Have custom schedules for holidays. 

      Options

      • Select your desired schedule from the drop-down menu.
      • When Open - This is where the path will continue to during business hours
      • When Closed - This is where the path will continue to after business hours
      • Holiday - This is where the path will continue during specified Holidays

      Learn how to create a Schedule

      Use Cases

      • Use the Schedule object to redirect the flow of your calls while your business is open, closed, and even on holidays!

      FAQs

      Q: What if I have different hours for different departments?

      A: Create a new schedule object and when the call enters that department's switchboard add the department-specific schedule. You can create unlimited schedules.

      Pointers

      Schedules auto-save, so you don't have to hit update to save any changes.