Private or Shared Voicemail

Private or Shared

Private -

• Voicemails are saved on a single extension and can be accessed from that extension or with the *98 method from another phone
• Will only show voicemails left on this extension
• You can attach email addresses as another way to notify and receive voicemails
  
  
  

Shared -

• Shared Voicemails are accessible to all phones with the easy access of the presence key
• You can have as many Shared Voicemails for different groups as you need
• You can attach email addresses as another way to notify and receive voicemails

To Set Up:

By Default Private is used in the switchboard.

• To change this Navigate to the Mango Portal.
• Extensions +
• Shared Voicemail
• Create a Shared Voicemail
• Go to My Devices
• Select Device and add Shared Voicemail