Private or Shared Voicemail - Copied

Private or Shared

 

Private -

  • Voicemails are saved on a single extension and can be accessed from that extension or with the *98 method from another phone
  • Will only show voicemails left on this extension
  • You can attach email addresses as another way to notify and receive voicemails


Shared -

  • Shared Voicemails are accessible to all phones with the easy access of the presence key
  • You can have as many Shared Voicemails for different groups as you need
  • You can attach email addresses as another way to notify and receive voicemails

To Set Up:

By Default Private is used in the switchboard.

  • To change this Navigate to the Mango Portal.
  • Extensions +
  • Shared Voicemail
  • Create a Shared Voicemail
  • Go to My Devices
  • Select Device and add Shared Voicemail