Call Queues
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      3. Call Queues

      Place a Queue in a Switchboard

      A call queue needs to be linked to a number's switchboard. Follow these steps to place a queue in a switchboard.

      • Select Switchboard from the left side menu
      • Select the desired switchboard to place in the queue
      • Select Queue from the top menu
      • Drag the Queue into place
      • Connect the Queue object to the call flow
      • Select the desired queue from the drop-down menu.