Guides & Tutorials
Phones & Devices
How to integrate and troubleshoot Patient Xpress Integration with Mango
How does it work?
Patient Xpress provides a powerful seamless integration with Eaglesoft and Mango Click 2 Call from a patient record.
How do I set it up?
- Enable integrations under company PBX settings
- Go to the Mango Voice dashboard
- Click the “Plus Sign” next to “Extensions”
- Click on “Lines”
- Click on “New Extension Line”
- Enable “OutDial® Extension”
- Under “OutDial Options”, put in provided “Forwarding Number”
- Go to “Ring Groups”
- Add the new “OutDial® Extension” you created to the ring group you want the screen pop to take place in
Patient Express recommened this setup if outdial doesn't work-
- Put External transfer with P.E. number at front with 5 sec ring
- then have client restart p.e. software
- test call should resolve
How do I get help?
There is no portal access for the customer to set this up, you will need to contact their support team.