Patient Xpress

How to integrate and troubleshoot Patient Xpress Integration with Mango

How does it work?

Patient Xpress provides a powerful seamless integration with Eaglesoft and Mango Click 2 Call from a patient record.

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How do I set it up?

  • Enable integrations under company PBX settings
  • Go to the Mango Voice dashboard
  • Click the “Plus Sign”  next to “Extensions”
  • Click on “Lines”
  • Click on “New Extension Line”
  • Enable “OutDial® Extension”
  • Under “OutDial Options”, put in provided “Forwarding Number”
  • Go to “Ring Groups”
  • Add the new “OutDial® Extension” you created to the ring group you want the screen pop to take place in

 

Patient Express recommened this setup if outdial doesn't work-

  • Put External transfer with P.E. number at front with 5 sec ring
  • then have client restart p.e. software
  • test call should resolve

How do I get help?

There is no portal access for the customer to set this up, you will need to contact their support team.

Phone: 9495426773
Email: support@patientxpress.us