1. Support
  2. Guides & Tutorials


Getting Started

  1. Make sure you  have upgraded to Mango Plus
  2. Head to our web app (https://app.mangovoice.com) (and we'll have a mobile app coming soon!)
  3. Have your login on hand
    1. You'll need to know your username or email
    2. password for your account


Do you support emojis?

  • You bet 👍

How many MMS can I send at a time?

  • We currently only support 1 at a time with a message body.

What size file can I send can I send?

  • We currently allow sending MMS up to 2MB.

Deliverability is determined by each cell phone carrier. For example, Verizon may allow bigger messages than T-Mobile. 

What file types can be sent?

  • Audio Format (.mp3, .wav, .3gp, .amr, .m4a, .m4b, .m4r)
  • Image Formats (.jpeg, .jpg, .png, .gif, .bmp, .dib)
  • Video Formats (.3gp, mp4, m4v)

The supported format types are what we've found supported across our SMS service providers.

Can I send a GIF?

  • Yes, a GIF is an image file type that is supported.

Do you support Canadian / North American Provinces?

  • We do NOT currently support these numbers

Do you support Shortcodes?

  • Yes. If you have been subscribed to a shortcode that is sending you spam messages please respond with "STOP" to deactivate them.

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