Guides & Tutorials
Phones & Devices
SMS / MMS
- Make sure you have upgraded to Mango Plus
- Download the Desktop client
- Setup your Desktop onboarding
Do you support emojis?
- You bet 👍
How many MMS can I send at a time?
- We currently only support 1 at a time with a message body.
What size file can I send can I send?
- We currently allow sending MMS up to 2MB.
Deliverability is determined by each cell phone carrier. For example, Verizon may allow bigger messages than T-Mobile.
What file types can be sent?
- Audio Format (.mp3, .wav, .3gp, .amr, .m4a, .m4b, .m4r)
- Image Formats (.jpeg, .jpg, .png, .gif, .bmp, .dib)
- Video Formats (.3gp, mp4, m4v)
The supported format types are what we've found supported across our SMS service providers.
Can I send a GIF?
- Yes, a GIF is an image file type that is supported.
Do you support Canadian / North American Provinces?
- We do NOT currently support these numbers
Do you support Shortcodes?
- Yes. If you have been subscribed to a shortcode that is sending you spam messages please respond with "STOP" to deactivate them.