Help CenterThese Are The Documents from Oryx Support About Integrating with Mango Voice
1. Setting up MANGO on your software
HOW TO SETUP YOUR MANGO INTEGRATION
Please ensure that your MANGO devices are set up and that you have completed the onboarding process prior to proceeding the following instructions.
First, log in to your Oryx Realm & copy your Mango/Remote ID#.
Navigate to Settings >> Admin >> Practice Set-up >> Practice Information.
Copy your Mango/Remote ID#. Example below. This number will need to be added to your Mango account.
Proceed to log in to the Mango webportal.
Select “Integrations” from the list on the left.
On the following screen, locate “Oryx” and select “Learn More”
Enter your Remote/Mango ID# (from Oryx).
You have finished the integration for MANGO. Please see the MANGO settings articles for how to enable the call pops on your software.
2. Mango Setting- Show Outbound Call Pops
MANGO SETTING TO SHOW OUTBOUND CALL POP UPS IN THE SOFTWARE
In admin>> practice setup>> practice settings, you are able to check/uncheck the option to show or hide outbound call pop ups.
3. How to Enable MANGO Call Pops
HOW TO ENABLE THE MANGO CALL POPS ON YOUR SOFTWARE
Navigate to admin>> user management>> users>> edit user (repeat the following steps on each user you would like to have the phone call pops).
In the “edit user” pop up, you have the option to set the users phone call pops preferences. Once you have set the users preferences from the dropdown and save, the user will be able to see the call pops based on the settings set.
