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- Dental
Dental Intelligence (Used to be Modento)
How to integrate and troubleshoot The Dental Intelligence Engagement or Analytics Integrations with Mango
Dental Intelligence Engagement Integration
How do I set it up?
- Call Mango to enable integrations on your PBX
- Customer copies the ID from their Modento account Settings
- Enter ID into Mango Integration
- Test the screen pop with a call to the front office to ensure it is integrated.
Where do I find the ID in Dental Intelligence?
Dental Intelligence Analytics Integration
- Enable integrations under company PBX settings
- Go to the Mango Voice dashboard
- Click the “Plus Sign” next to “Extensions”
- Click on “Lines”
- Click on “New Extension Line”
- Enable “OutDial® Extension”
- Under “OutDial Options”, put in provided “Forwarding Number”
- Go to “Ring Groups”
- Add the new “OutDial® Extension” you created to the ring group where you want the Dental Intelligence Analytics applied.
How do I get help?
Contact Dental Intelligence Support
Phone: (855) 945-1222
Email: support@dentalintel.com
Contact Mango Support
Phone: (435) 464-2646
Email: support@mangovoice.com