Mango AI Overview

2 min. readlast update: 11.13.2024

Mango + Your PMS + AI = 😍

Integrate your PMS with Mango like never before and enjoy the benefits of modern AI features. A supported PMS isn't required to receive AI Call Analytics.

Features → 

PMS ↓

Read PMS Contacts Call Logging in PMS Call Summary in PMS AI Call Analytics Patient name as Caller ID
Open Dental X X X X X
Eaglesoft X X X X X
Dentrix G7 X X X X X
Dentrix Ascend X X X X X
Curve Hero X X   X X
Dentrix Enterprise X X X X X
Denticon X X X X X

AI Features

Call Summary

Automatically summarize your phone calls in your PMS. The summary is also available in the Web App's Calls tab.

Call Logging to PMS

Automatically log phone calls to and from patients directly into your PMS. This note will include details about the phone call, a summary of the call, and a link to the call in our Web App. See Logging Calls in your PMS

Call Analytics

  • Quickly find problem calls
  • View the sentiment of both sides throughout the call
  • Understand the call without needing to listen to the recording

For more information, see Call Analytics and Summaries

Additional Features

Sync Patient Contacts

Your patient's phone numbers will sync with our Web App which allows us to do the following:

  • Override the Caller ID with the patient's name so you know exactly who's calling.
    • You can also include the patient's ID number so you can quickly look them up in your PMS.
  • Search for contacts by name or phone number in our Web App and quickly call, text, and fax them.

Q&A

What happens when family members have the same phone number?

  • The call is logged to the Guarantor only.

How do I sign up?

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