Jump to Switchboard - Switchboard Object

1 min. readlast update: 04.26.2024



  • Jump to Switchboard will take the call to the specified switchboard and continue the call flow there

Use Cases

  • Use this after an auto attendant to transfer to different departments, I.E. sales, support, billing. This will allow each department to customize and control their own separate call flows (switchboards).

  • Place this after an auto attendant or before a very complicated workflow to keep the visual complexity of the switchboard down.


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