How to use Homer

Fax tracing


  • Use the Home Panel
  • Change time to "Today"
  • Destination IP:
  • Source IP: (one or the other not both)

Panel Home:


  • General call flows to find base information


Panel Presence:


  • Good for troubleshooting BLF with Parking and Presence
  • Notify - shows presence updates
  • Options - Keep-alives


Panel Registration:


  • Good for seeing if ports change or are consistent
  • Will see if there is issues with reaching server or if there are multiple resends
  • Register - self explanatory