How to Set up an Auto Attendant | Mango Voice Help Center

Creating an Auto-Attendant

Login to the admin.mangovoice.com.
Go to Switch Board.
Select the Switch Board you wish to edit.
Click Auto-Attendant. Move to the Desired locations.
Link the auto-attendant to the other actions as needed.
Change the Sound Clip if desired.
- To change a sound clip see How to Upload a Sound Clip
- To record a Sound Clip see How to Record a Sound Clip.
Add or remove options as desired.
Link each option to the desired action. How to Use The Mango Voice Switchboard for details.
Save and exit the Switchboard.

Note: Make sure the Sound clip reflects the options. You can have hidden options by omitting the options from the sound clip.

Editing an Auto-Attendant

Select Switch Board in the left side menu.
Select the Switch Board you wish to edit.
Go to the desired Auto-Attendant
Change the Sound Clip if desired.
- To change a sound clip see How to Upload a Sound Clip
- To record a Sound Clip see How to Record a Sound Clip.
Add or remove options as desired.
Link each option to the desired action. How to Use The Mango Voice Switchboard for deetails.
Save and exit the Switchboard.

Additional Settings for Auto-Attendant

· Timeout - The amount of time allowed for user input.

· Repeat time - The number of times to repeat the auto-attendant if no option is pressed.