Ensure that the number you are using is pointed to the correct Switch Board.
Note: Be sure to Upload a Voicemail Message Sound Clip first.
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Select Switch Board from the left menu

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Select the Switch Board that is associated with the desired extension voicemail
- Example:

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Select the Leave Voicemail Object or use an existing Leave Voicemail Object


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Select the Message Dropdown to find the desired Sound Clip

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Select Save to save the new Switch Board configuration.
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