Sound Clips
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      3. Sound Clips

      How Do I Record a New Sound Clip?

      Set music to be played when calls reach certain points in call flows or record sound clips for voicemail. You can upload a sound clip, manage sound clips, and download clips in the Sound Clips section.

      Record a Sound Clip on the Phone

      • Using any Mango Voice phone, follow these simple steps:
        • Dial *99
        • Record your greeting "Say what you want to Say," Press Any key to end recording
        • Press 2 to SAVE (Opt 1- Listen to your greeting, Opt 2- Save, Opt 3- Re-record your greeting)
          Then, your recording will automatically be sent to the Admin portal at MangoVoice.com, under Sound Clips
        • Select Sound Clips from the left side menu
        • Listen to and add a friendly name to the sound clip for easy reference in the future.
        • Watch this video for help recording a sound clip on the phone.

      Record a Sound Clip on the Admin Portal

      • You can also upload a custom MP3 or WAV audio clip using this same portal sound clip administration page.
      • This sound clip can now be applied to Sound clip, Auto Attendant, Queue, Shared Voicemail, and Conference Room.
      • See Uploading a Sound Clip to learn more.

      To download a sound clip, follow the same steps to access the list of your sound clips. 

      • Select the three vertical dots next to the audio playback to download the file