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Getting Started With SMS/MMS Relay

A Quick-Start Guide to Setting Up Messaging in Your Mango Voice Partner Integration

This feature is in early beta. Contact Mango Support for more details.


Adding SMS/MMS messaging capabilities to your Mango Voice Partner Integration can take your integration's engagement to the next level. With smart phones ubiquitously present in nearly every hand and robo-calling out of control, one of the most reliable ways for your customers to reach their clientele is via text messaging.

What's more, with the ability to schedule a text message up to 7 days in the future, your integration users can queue up appointment reminders at any time during their work day, to be delivered when it will be most effective.

Ready to get started? Great! Let's look at where to go next...


In order to get started with our SMS/MMS Relay Engine, a few additional requirements must be met, and there will be a little bit of setup. The quickest way to get the nitty-gritty out of the way is to give Mango Support a ring. But before you pick up the phone, here is a quick run-down of what you'll need to:

  • Set up for consuming our webhook requests. Chances are you're already consuming some or all of these, but if not, head on over to the Getting Started With Integrations page and get that taken care of.
  • Have at least one phone number in your Integration's Primary PBX (Phone System) that is properly configured for SMS/MMS Relay. Don't worry, support will take care of this for you. They can even assign you a temporary Relay number while you're developing your integration if you don't have or don't want to turn over your business number for this purpose.
  • Obtain an `Integration Token`. This is a sensitive security token that you will be required to use to access the Mango Voice API for queueing up and managing messages.
  • Setup a recurring billing account.

Mango Support will be happy to help with any/all of the above, so reach out to them when you're ready to supercharge your Mango Partner Integration with SMS/MMS Relay.