Feature Codes

Feature (*) Codes

Description

Notes / Info

**(ext)

Ring Intercept

Intercept an incoming call ringing to another extension

*1

Park a Call

Parks Call in the next available parking lot

*2(ext)

Send to Voice Mail

Press Transfer > Dial *2(ext) > Press Transfer

*3

Day/Night

Dial *3 > Press Call or Send > Press 1 to change from open to closed or closed to open.

Note: If you aren't using a Day/Night module on your switchboard, this feature code will not do anything.

*4

Transfer

During a call press *4 > When prompted Enter (ext)#

*8(ext)

Intercom 2-way

*9

Disable * Codes during call

Dial phone number > Follow prompts > press *9 once you hear the auto attendant for the company you're calling.

*10

Queue Login

*11

Queue Logout

*20

Pause Call Recording

Pauses and resumes call recording during a call - is audible to both parties on the call.

*30 to *39

Day/Night Advanced

Dial *Number (30 to 39) Press Send or Call > Press 1 to change from open to closed or closed to open.

Note the number you dial (30 - 39) is found on the associated Day/Night Switchboard Module. If you aren't using a Day/Night module on your switchboard, this feature code will not do anything.

*60

911 Dial History

*67

Block Caller ID

Dial *67+Number > Press Send or Call

*88(ext)

Call Coaching

Must Have Admin Rights on PBX

*90

Wake Up Call

*97

Access Voicemail

*98

Access Alt VM

Dial *98 > Enter the Ext number for the VM you want to access > Enter that VMs password

*99

Record a New Sound Clip

*100 to *109

Update an Assigned Sound clip

Dial the appropriate *number (100 to 109) > Press Send or Call > Follow the prompts to update the assigned sound clip.

*120

Hotel - Clean Status (Also deletes all VMs on the dialing extension)

*121

Hotel - Stay Status

*122

Hotel - Inspected Status

*999

Block/Unblock Number

Dial *999 > Enter the Area Code + Number you want to block or Press 1 to Unblock a Number