Faxing
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      Create a Virtual Fax for Inbound Faxes

      • Select the + button by Extensions on the left side menu
      • Select the Virtual Fax option
      • Select the + New Virtual Fax button
      • Enter the desired name for the Virtual Fax
      • Enter the desired number to associate with the Virtual Fax
      • Enter the desired email to be notified of incoming faxes
      • Select the orange Create Virtual Fax Machine box 
      • The secure fax toggle button will appear after Virtual Fax creation

      Note: The Receiving Options section will become available after you initially create the virtual fax machine. The virtual fax is only intended for receiving faxes. To send a fax, please see Send a Fax in the Admin Portal. 

       

      Physical Fax Machine then Virtual

       

      If you have a physical fax machine that you want to use first and then try sending failover faxes to virtual use:

      • Transfer and Rollover - Extension for Fax machine, Dedicated Fax, w/o Voicemail
      • Receive Fax to Virtual Fax box