Create a Virtual Fax for Inbound Faxes
- Select the + button by Extensions on the left side menu
- Select the Virtual Fax option
- Select the + New Virtual Fax button
- Enter the desired name for the Virtual Fax
- Enter the desired number to associate with the Virtual Fax
- Enter the desired email to be notified of incoming faxes
- Select the orange Create Virtual Fax Machine box
- The secure fax toggle button will appear after Virtual Fax creation
Note: The Receiving Options section will become available after you initially create the virtual fax machine. The virtual fax is only intended for receiving faxes. To send a fax, please see Send a Fax in the Admin Portal.
Physical Fax Machine then Virtual
If you have a physical fax machine that you want to use first and then try sending failover faxes to virtual use:
- Transfer and Rollover - Extension for Fax machine, Dedicated Fax, w/o Voicemail
- Receive Fax to Virtual Fax box