You can enable call forwarding from the phones, or from MyAccount
Turning ON the Call Forwarding Service from MyAccount
When dialing the Forward To number, dial it exactly as if you are calling directly. See the following examples.
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For a local number, you may only need to dial the 7-digit phone number.
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For a long distance number, press 1 plus the area code.
Turning ON the Call Forwarding Service from a phone
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Lift the handset and listen for the dial tone.
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Dial * 72. On a rotary phone, dial 1172.
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Listen for the dial tone.
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Dial the number to where you want your calls forwarded. Enter the number exactly as if you are calling directly, such as 7-digit, 10-digit, or 1 plus the area code.
Note: Your confirmation will be a stutter dial tone, then regular dial tone to let you know your Call Forwarding feature is now working. -
Hang up.
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