Call Recording

Before enabling always check with your state compliancy laws


  • To locate if call recordings are enabled/disabled goto the Settings in the Admin Portal
  • Select Call Recording from the 3 tabs
  • You can enable/disable based on Inbound, Outbound, or Internal calls.
  • Depending on state laws you may need to create a sound clip indicating to the caller that calls are being recorded
  • You can access your recorded calls in the Call Logs
  • Press the Play button to listen to recorded calls