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      Call Recording

      Before enabling always check with your state compliancy laws

       

      • To locate if call recordings are enabled/disabled goto the Settings in the Admin Portal
      • Select Call Recording from the 3 tabs
      • You can enable/disable based on Inbound, Outbound, or Internal calls.
      • Depending on state laws you may need to create a sound clip indicating to the caller that calls are being recorded
      • You can access your recorded calls in the Call Logs
      • Press the Play button to listen to recorded calls