Help CenterIf an option doesn't work, try another
Option 1) Try the normal *72 method
Option 2) From every line on an AT&T phone, dial *72 immediately followed by the temporary number plus #.
e.g. *729072682420#
Option 3) Log into the business account https://www.att.com/acctmgmt/login and enable the call forwarding there.
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Log in to Your Account:
- Go to the AT&T Business VoIP website.
- Enter your user ID and password to log in to your account.
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Access the Phone Settings:
- Navigate to the "My Services" or "Manage Features" section.
- Select your VoIP service from the list of available services.
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Find Call Forwarding Settings:
- Look for the "Call Forwarding" option within your phone settings. This might be under a menu like "Call Management" or "Advanced Features."
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Enable Call Forwarding:
- Click on "Call Forwarding" to open the settings.
- You might see different types of call forwarding options (e.g., Always, No Answer, Busy). Choose "Call Forwarding Always" to forward all calls.
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Enter the Forwarding Number:
- Enter the external number to which you want to forward your calls in the provided field.
- Make sure to enter the full phone number, including the area code.
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Save the Settings:
- After entering the forwarding number, click "Save" or "Apply" to activate the call forwarding feature.
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Verify the Forwarding:
- Make a test call to your business number to ensure that calls are being forwarded to the external number you provided.
If you encounter any issues or need further assistance, consider contacting AT&T Business VoIP support for help.