Settings -> Numbers -> Call Override (on the left)
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Log in to the Adit VoIP Portal:
- Open your web browser and navigate to the Adit VoIP portal login page.
- Enter your username and password to log in.
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Access the Call Forwarding Settings:
- Once logged in, locate the settings menu. This is often found under "Account Settings" or "Call Settings."
- Look for an option related to "Call Forwarding" or "Call Handling."
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Configure Call Forwarding:
- In the Call Forwarding section, you should see options to add or edit forwarding rules.
- Choose the option to forward all calls.
- Enter the external number to which you want all calls forwarded. Make sure to include the appropriate country and area codes if necessary.
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Set Additional Preferences (if available):
- Some platforms allow you to set conditions or schedules for call forwarding (e.g., only forward calls during certain hours).
- Review these options and set them according to your business needs.
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Save and Activate:
- After entering the forwarding number and any additional preferences, make sure to save your changes.
- There may be an option to activate or enable the call forwarding rule. Ensure this is turned on.
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Test the Call Forwarding:
- To ensure the forwarding is working correctly, call your business number from a different line and verify that the call is forwarded to the external number you specified.
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Contact Adit Support (if needed):
- If you encounter any issues or need further assistance, contact Adit's customer support. They can provide specific guidance tailored to their platform and address any questions you may have.